Understanding the Problem: [to sync this notebook, sign in to onenote. (error code: 0xe0000024 bdf5h)]
When using OneNote, you may encounter an error that prevents notebooks from syncing. This error often comes with the message “[to sync this notebook, sign in to onenote. (error code: 0xe0000024 bdf5h)]”. The issue occurs when OneNote, for various reasons, is unable to synchronize a notebook with the cloud, leading to data access problems, delays in work, and general frustration.
Common Causes of the Error
There are several reasons why the [to sync this notebook, sign in to onenote. (error code: 0xe0000024 bdf5h)] error occurs:
- Authentication Issues: One of the most common causes is that the user may not be signed into OneNote correctly. When credentials expire or fail to authenticate, the synchronization between your notebook and the cloud gets disrupted.
- Corrupt Notebook Files: Another possibility is that certain files within the notebook are corrupted, preventing them from being uploaded or accessed correctly.
- Network Connectivity Issues: A poor or unstable internet connection can prevent OneNote from syncing notebooks, leading to the error code.
- Outdated OneNote App: Sometimes, users experience this error if their OneNote app is outdated and no longer compatible with the syncing mechanisms in place on Microsoft’s cloud servers.
- File Size Limits: Large notebooks or embedded content like videos and high-resolution images can exceed OneNote’s file size limit for syncing, causing the error to manifest.
How the Error Manifests for Users
Typically, users facing the error [to sync this notebook, sign in to onenote. (error code: 0xe0000024 bdf5h)] report that their notebook stops updating, and any changes made locally on their device do not appear in the cloud version. They may also find that OneNote keeps prompting them to sign in, even when they have entered their credentials correctly.
Real-World Examples and User Feedback
On online forums such as Reddit and Microsoft support communities, users often share their frustrations with this error. For example, one user mentioned that they couldn’t access important notes they had created on their desktop while trying to retrieve them on their mobile device. Even after signing in multiple times, the error persisted until they followed troubleshooting steps involving clearing OneNote’s cache and reinstalling the app.
Another user highlighted that the error occurred more frequently when working on shared notebooks with large multimedia files. According to this user, the issue only resolved after they reduced the file size of embedded content in their notebook.
Troubleshooting Methods to Fix the Error
Let’s dive into several troubleshooting steps to resolve the [to sync this notebook, sign in to onenote. (error code: 0xe0000024 bdf5h)] error. Each method addresses one or more potential causes of the issue.
1. Sign Out and Sign Back Into OneNote
Start with the simplest step: signing out of your account and then signing back in.
- Click your profile picture or initials in the top-right corner of the OneNote app.
- Select “Sign out” and close the app.
- Reopen OneNote and log back in with your Microsoft credentials.
This method can refresh your authentication tokens and may restore syncing functionality.
2. Check Internet Connection
Ensure that your device has a stable internet connection. If you’re on a public or weak Wi-Fi network, switching to a more reliable connection could resolve the syncing issue.
- Test your internet speed to confirm that it meets the requirements for uploading data to the cloud.
- Try switching between Wi-Fi and cellular data to see if the sync resumes.
3. Clear OneNote Cache
Clearing the cache can remove any corrupt files or settings that might be causing sync errors. To do this, follow these steps:
- Close OneNote and any other Office apps running in the background.
- Go to the directory where OneNote stores cached files. On Windows, this can be found under
C:\Users\<Your Username>\AppData\Local\Microsoft\OneNote\. - Delete the cache folder.
- Reopen OneNote and check if the syncing problem is resolved.
4. Update OneNote
Using an outdated version of OneNote can also lead to sync problems. To make sure you’re using the latest version:
- Go to the Microsoft Store (on Windows) or App Store (on macOS or iOS).
- Search for OneNote and select “Update” if an update is available.
- Once updated, restart the app and try syncing your notebook again.
5. Reduce Notebook File Size
If your notebook contains large files, consider removing or compressing them.
- Go through your notebook and delete any unnecessary large attachments.
- Use an online tool to compress large images before re-embedding them.
- After removing large files, attempt to sync again.
6. Reinstall OneNote
If none of the above methods work, consider reinstalling OneNote:
- Uninstall the app from your device.
- Download the latest version from the Microsoft Store or App Store.
- Reinstall the app and log in again with your Microsoft credentials.
- Wait for the notebooks to sync with the cloud.
Preventing Future Sync Issues
Once you’ve resolved the [to sync this notebook, sign in to onenote. (error code: 0xe0000024 bdf5h)] error, it’s important to take steps to avoid encountering it again. Here are some preventive tips:
- Regularly Check for Updates: Keep OneNote updated to avoid compatibility issues that could prevent syncing.
- Avoid Large Embedded Files: Stick to lightweight images and links, and avoid embedding large videos or other media within your notebook. If you must include large files, try using cloud storage services like OneDrive to link them instead of embedding them directly.
- Backup Notebooks Regularly: Save backups of your important notes on your device to avoid losing access to critical information during sync errors.
- Monitor Internet Connection: Make sure you’re connected to a stable internet connection, especially when syncing important changes.
- Sign in Periodically: Every few weeks, sign out and sign back into your Microsoft account to ensure that your credentials stay refreshed, reducing the likelihood of authentication-related sync issues.
Conclusion
The [to sync this notebook, sign in to onenote. (error code: 0xe0000024 bdf5h)] error can be a source of frustration, especially when you’re working with important notes or shared documents. However, by understanding the potential causes and following the troubleshooting steps above, you can resolve the error and continue using OneNote seamlessly. Be sure to follow the preventive tips to reduce the chances of running into similar sync issues in the future, allowing you to keep your notes organized and accessible across all your devices.
