Fix “System Thread Exception Not Handled igdkmd64.sys Windows 10” Error | Troubleshooting Guide

If you’ve encountered the “system thread exception not handled igdkmd64.sys windows 10” error, you’re not alone. This common issue can cause significant disruptions, ranging from system crashes to an inability to boot into Windows 10. Let’s break down what this error means, why it occurs, and how you can potentially resolve it.

What is the “System Thread Exception Not Handled igdkmd64.sys Windows 10” Error?

At its core, the “system thread exception not handled igdkmd64.sys windows 10” error is a Blue Screen of Death (BSOD) issue. It typically appears during boot-up or when Windows 10 is trying to load. The error is linked to the igdkmd64.sys file, which is a driver related to Intel’s integrated graphics. This file helps manage communication between your computer’s graphics hardware and the operating system.

Causes of the Error

Several factors can trigger the “system thread exception not handled igdkmd64.sys windows 10” error:

1. Corrupted Drivers: The most common cause is a corrupted or outdated graphics driver. Since igdkmd64.sys is associated with Intel graphics, any issues with the driver can lead to this error.
2. Incompatible Software: Sometimes, newly installed software or updates might not be compatible with your graphics drivers, leading to conflicts.
3. Hardware Issues: Faulty hardware, particularly related to graphics cards or memory, can also trigger this BSOD.
4. Windows Updates: Occasionally, a recent Windows update can introduce compatibility issues, affecting drivers and causing errors like this.

How to Fix the “System Thread Exception Not Handled igdkmd64.sys Windows 10” Error

Here’s a step-by-step guide to help you troubleshoot and resolve this issue:

1. Update Graphics Drivers: Visit the Intel website or use Windows Update to get the latest drivers for your graphics card. Installing the latest drivers can often resolve compatibility issues.
2. Roll Back Drivers: If the error started appearing after a driver update, consider rolling back to a previous version of the driver. You can do this through the Device Manager by selecting the graphics card and choosing the option to roll back.
3. Check for Windows Updates: Make sure your Windows 10 is up-to-date. Sometimes, Microsoft releases patches that address driver issues and other bugs.
4. Uninstall Problematic Software: If you recently installed new software or updates before encountering the error, try uninstalling them to see if that resolves the issue.
5. Run System File Checker: This built-in Windows tool can help repair corrupted system files. Open Command Prompt as an administrator and run the command sfc /scannow.
6. Perform a Clean Boot: Booting your system with minimal drivers and startup programs can help you identify if a background application is causing the issue. To do this, type “msconfig” in the Run dialog box, go to the “Services” tab, and check “Hide all Microsoft services,” then click “Disable all.”
7. Check Hardware: Ensure your graphics card and other hardware components are properly connected and functioning. Sometimes, reseating the hardware or checking connections can resolve issues.
8. Restore or Reset Windows: If all else fails, consider using System Restore to revert your computer to a state before the issue began. As a last resort, you might need to reset Windows, but be sure to back up your data first.

User Experiences and Reviews

From various forums and tech support sites, users experiencing the “system thread exception not handled igdkmd64.sys windows 10” error often report frustration with the lack of a straightforward fix. Many find that updating or rolling back drivers tends to be the most effective solution. However, others have noted that specific system configurations or updates can sometimes cause unexpected issues, necessitating more involved troubleshooting steps.

In conclusion, the “system thread exception not handled igdkmd64.sys windows 10” error can be a challenging problem to solve, but understanding its causes and following the steps outlined can help you address it effectively. Regular updates and cautious installation of new software can help prevent such issues in the future, ensuring a smoother experience with your Windows 10 system.