How to Fix Mobile Network State Disconnected on Samsung Devices | Simple Solutions

If you’re facing the issue of “Mobile network state disconnected” on your Samsung device, you’re not alone. This issue can be frustrating, as it leaves you without a connection to your cellular network. But don’t worry; there are several ways to address this problem. Below, we’ll go over what causes this issue, various fixes, and user feedback from forums and websites, so you can have a better understanding of how to fix mobile network state disconnected Samsung problems.

What Does “Mobile Network State Disconnected” Mean?

This error message typically means your Samsung phone is unable to connect to the mobile network. It might happen even when Wi-Fi is working fine, leading to an inability to make calls or use mobile data. The causes range from network settings misconfigurations to SIM card issues. Some users also report this problem after a software update.

Causes of the “Mobile Network State Disconnected” Error

Here are the common causes behind this error on Samsung devices:

• Incorrect APN settings: Your Access Point Name (APN) settings might be wrong, which prevents your phone from connecting to the mobile network.
• SIM card issues: A faulty or misaligned SIM card can trigger this issue.
• Airplane Mode enabled: Sometimes, Airplane Mode is accidentally left on, which disconnects all network signals.
• Network outages: There might be an issue with your carrier’s service in your area.
• Software glitches: Firmware updates sometimes bring along bugs that can cause network connectivity problems.

How to Fix Mobile Network State Disconnected Samsung

Let’s walk through the steps that users have found useful for fixing this issue. These are real solutions gathered from user feedback on forums and websites like Reddit, XDA Developers, and Samsung’s own community.

1. Restart Your Phone

This simple solution often works for various mobile issues. Restarting your Samsung phone can refresh network connections and may resolve the problem.

• Hold down the Power button.
• Select Restart from the menu that appears.
• Once the phone reboots, check if the network is back online.

2. Toggle Airplane Mode

Many users suggest toggling Airplane Mode to reset the network connections.

• Swipe down from the top to open the Quick Settings panel.
• Tap the Airplane Mode icon to enable it.
• Wait for about 10 seconds, then tap it again to disable Airplane Mode.

This process forces your phone to reconnect to the mobile network.

3. Check Your APN Settings

A common cause of the “Mobile network state disconnected” issue is incorrect APN settings. Here’s how you can check and fix your APN settings:

• Go to Settings > Connections > Mobile Networks.
• Tap on Access Point Names (APN).
• Ensure that your carrier’s APN is correctly configured. If it isn’t, you can reset to default or manually enter the correct APN information. You can usually find these details on your carrier’s website or by calling their support.

4. Reinsert or Replace Your SIM Card

A poorly aligned or faulty SIM card is another common cause of this issue. Try reinserting your SIM card:

• Power off your phone.
• Remove the SIM card tray and take out the SIM card.
• Inspect the SIM card for any visible damage. If it looks fine, reinsert it properly and restart your phone.
• If your SIM card is damaged or still doesn’t work, you may need to replace it by contacting your carrier.

Many users reported that simply reinserting their SIM card fixed the how to fix mobile network state disconnected Samsung issue.

5. Check for Software Updates

Sometimes, a network problem can be due to a software bug. Samsung frequently releases updates to fix such issues.

• Go to Settings > Software Update.
• Tap on Download and Install to check if a new update is available.
• Install any updates, then restart your phone.

After doing this, users on Samsung forums reported that their network issues were resolved.

6. Reset Network Settings

If none of the above methods work, resetting your network settings can help. This will reset Wi-Fi, mobile data, and Bluetooth settings, so make sure you know your Wi-Fi passwords before doing this.

• Go to Settings > General Management > Reset.
• Select Reset Network Settings.
• Confirm the reset and wait for your phone to restart.

Several users on tech forums reported that resetting the network settings completely fixed their how to fix mobile network state disconnected Samsung issue.

User Reviews from Forums

From my review of user feedback on various forums and tech sites, it’s clear that this issue is fairly common but solvable. Some users say the SIM card reinsertion worked perfectly, while others found success with a simple network settings reset. Additionally, updating the software or correcting APN settings proved effective for many.

In some rare cases, users reported needing to contact their carrier or even do a factory reset if none of the standard solutions worked. However, this should be a last resort as it will wipe all your data.

Conclusion

Facing the “Mobile network state disconnected” error on a Samsung device can be frustrating, but there are several methods to address it. Whether it’s a simple restart, resetting network settings, or reinserting your SIM card, these steps should help you get your phone back online. If the issue persists after trying these methods, contacting your carrier or Samsung support might be necessary.